Desoto Collision Center  Southaven is a BBB Accredited Auto Body Shop in Southaven, MS

It was a typical weekday morning as I headed out to run errands. Little did I know that my day would take an unexpected turn when my car was involved in a hit-and-run accident. The initial shock and frustration were overwhelming, but I knew I had to take action to handle the car damage and navigate the insurance claims process. In this blog post, I want to share my personal experience and the steps I took to deal with a hit-and-run incident, which may help you if you ever find yourself in a similar situation.

Stay Calm and Ensure Safety

The first moments after a hit-and-run can be chaotic. Your adrenaline is pumping, and you might feel angry or upset. However, it’s crucial to stay as calm as possible. Ensure your safety by pulling your car to the side of the road or a nearby parking lot, if possible. Check for injuries, not only in your own vehicle but also in other vehicles involved if there are any.

Call the Authorities

Once I was sure everyone was okay, I immediately called the local authorities to report the incident. Providing them with as much information as possible, such as the description of the other vehicle, its license plate number (if visible), and the direction it was headed, is essential. This information can greatly assist in tracking down the responsible party.

Document the Scene

As I waited for the police to arrive, I documented the scene. I took photos of the damage to my car, the accident location, and any debris left behind by the other vehicle. These photos can be invaluable when dealing with insurance claims. Additionally, if there were any witnesses to the incident, I made sure to collect their contact information in case it was needed later.

Notify Your Insurance Company

After reporting the incident to the police, the next step was to notify my insurance company. I explained the situation, provided the police report number, and shared the photos I had taken. My insurance company offered guidance on how to proceed and what to expect in terms of coverage.

Contact an Auto Body Repair Shop

Hit-and-run accidents often result in visible damage to your vehicle. In my case, the rear fender and taillight were severely damaged. That’s when I reached out to my trusted auto body repair shop, Desoto Collision Center. They assured me that they could assess the damage and provide an estimate for repairs, which was an essential step in the claims process.

File a Claim

With the estimate from the auto body repair shop in hand, I filed a claim with my insurance company. They assigned an adjuster to assess the damage and verify the repair estimate. Having the estimate from a reputable shop like Desoto Collision Center helped expedite the process, as the adjuster had a clear idea of the repairs required.

Cooperate with the Investigation

Hit-and-run accidents are taken seriously, and the police often work to find the responsible party. I cooperated fully with the investigation, providing any additional information requested by the authorities. If the responsible driver is found, it can lead to a resolution that may involve their insurance covering the damages.

It happens all the time.  Know what to do before it happens to you.

Dealing with a hit-and-run accident can be a frustrating and emotional experience, but following these steps helped me navigate the situation effectively. By staying calm, documenting the incident, and working with the police, my insurance company, and a trusted auto body repair shop like Desoto Collision Center, I was able to get my car repaired and back on the road. Remember, it’s crucial to reach out to professionals who can guide you through the process and ensure your vehicle is restored to its pre-accident condition.